Courses

Deborah teaches a variety of topics and focuses particularly on the following skills courses:

• Managing Difficult Conversations
• Giving and Receiving Feedback Constructively
• Resolving Conflicts Constructively: Creating a Respectful Workplace
• Managing Employee Disputes
• Mediating Harassment and Grievance Situations
• Negotiation skills
• Negotiating in a Labour Context
• Bargaining with an Interest-based Model
• Mediation skills
• Facilitation skills
• Leadership and Teambuilding skills
• Managing Change and Transition
• Managing Performance Reviews
• Managing Group Dynamics